MatrixDine Help Center

How to Configure POS, KOT & Kitchen Panel

Enable billing defaults, kitchen tickets, and printers.

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POS settings

Settings → POS Setting

Configure defaults and enable KOT and table features.

  • Set default warehouse and customer.
  • Enable KOT Enable for kitchen preparation workflow.
  • Choose KOT mode: Invoice Wise or Inventory Wise.
  • Enable Table Management if you use dine-in table sessions.

Printers

Settings → Printers · Settings → Printer Config

Connect receipt and kitchen ticket printers.

  • Add receipt printers for customer bills.
  • Configure kitchen printers for KOT tickets.

Kitchen Panel

Panels → Kitchen Panel

Open Kitchen Panel on a dedicated kitchen screen.

  • Incoming KOT items appear on the kitchen queue.
  • Staff update status: preparing → ready → delivered.
  • Keep kitchen devices on Kitchen Panel, not POS.