MatrixDine Help Center

How to Make Sales

Bill orders at the counter with KOT, payment, and receipts.

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Open POS

Panels → POS

Launch the billing screen for your branch.

  • Confirm the correct warehouse is selected.
  • Search or tap products to add them to the cart.

Mark kitchen items (KOT)

POS order screen - KOT column

Tick KOT on line items that must be prepared in the kitchen.

  • Ready-made items (e.g. bottled drinks) usually do not need KOT.
  • Submit or print the order - KOT tickets go to the Kitchen Panel.

Collect payment

POS payment screen

Take payment and print the customer receipt.

  • Choose payment method (cash, card, etc.).
  • Print the receipt when payment is complete.
  • Use the KOTs button in POS to see ready orders for pickup.