MatrixDine Help Center

Understanding the POS Screen

How the MatrixDine POS is laid out and what each area does during billing.

← Back to Sales & POS

Opening POS

Panels → POS

The POS is the main billing screen for counter, takeaway, and dine-in orders.

  • Confirm the correct warehouse (branch) is active before billing.
  • Products are grouped by category for quick selection.
  • Search by product name or scan a barcode to add items quickly.
  • Each sale is recorded against the logged-in user.

Order cart

POS order table

The cart lists line items with quantity, price, subtotal, and KOT checkbox.

  • Adjust quantity or remove items before submitting.
  • Apply line or order-level discounts where permitted.
  • Tick KOT on items that need kitchen preparation.
  • Review subtotal, tax, and grand total before payment.

Other panel types

Panels menu

MatrixDine also offers Mobile POS, Kiosk Panel, and a customer-facing bill summary screen.

  • Mobile POS - tablet or phone ordering for table-side service.
  • Kiosk Panel - customer self-service ordering screen.
  • Customer Bill Summary - live order total on a second screen facing the customer (opened from POS).
  • Use POS for the main counter; assign other panels to their specific devices.