MatrixDine Help Center

Customer Bill Summary Screen

Show a live bill summary to the customer on a second screen while you bill at the counter.

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What it is

POS toolbar → Customer Panel icon

The Customer Bill Summary screen (Customer Panel) mirrors the current POS cart so the customer can see items, discounts, and the running total before payment.

  • Updates in real time as the cashier adds or removes items.
  • Shows subtotal, order discount, and grand total.
  • Displays branch name, logo, and cashier name.
  • After payment, shows amount paid and change due.

How to open it

Panels → POS → Customer Panel button

Launch the customer display from the POS toolbar before or during billing.

  • Click the monitor / Customer Panel icon in the POS header toolbar.
  • If a secondary display is connected (HDMI customer-facing screen), the browser can cast to it automatically.
  • Otherwise, a separate browser window opens for the customer-facing view.
  • Keep the customer screen open for the duration of the order.

Setup tips

Best used with a second monitor or tablet facing the customer at the counter.

  • Connect a customer-facing monitor via HDMI or use a tablet in kiosk-style stand.
  • Open Customer Panel once at shift start; it stays in sync with each new cart.
  • Clear the display automatically when the sale is completed or the cart is cleared.
  • No separate login is required on the customer screen URL.

When to use it

Improves transparency and reduces billing disputes at busy counters.

  • Takeaway and counter service where customers watch the total build up.
  • High-volume outlets where verbal totals are easy to miss.