Bill through outages
Keep the counter moving when Wi-Fi or mobile broadband drops. No paper tickets, no waiting for connection to return.
Desktop POS
Bill without internet. Sync when you are back online.
MatrixDine desktop POS for Windows keeps your counter billing through Wi-Fi outages. Sync menu, prices, and inventory at day start, then upload sales automatically when connection returns.
Available now
Windows only
All clients
Why desktop POS
Offline billing built for real restaurant service.
Keep counters running, stock accurate, and reports up to date - even when connectivity is unreliable.
Day-start inventory sync
Pull the latest menu, prices, and stock to your Windows counter every morning before you open.
Automatic cloud sync
Completed sales and stock changes upload when internet is back - your dashboard and reports stay current.
How it works
From day start to automatic sync.
Four steps that keep billing running and your dashboard up to date.
01
Day start
Sync menu, prices, and inventory from the cloud to your Windows POS before service opens.
02
Bill offline
Take orders, print receipts, and send kitchen tickets locally - even with no internet connection.
03
Auto sync
When connection returns, completed sales and stock movements upload to the cloud automatically.
04
One dashboard
Branch reports, inventory, and multi-outlet views stay aligned once data is synced.
What syncs
Local when you need it. Cloud when you can.
What moves between your Windows counter and the MatrixDine dashboard at each stage of the day.
Day start
Cloud → local
Before service opens, the latest outlet data is downloaded to your Windows counter.
- Menu & categories
- Prices & variants
- Inventory levels
- Outlet settings
During service
Local only
Billing runs on the desktop app even with no internet connection.
- Orders & bills
- Payments
- Receipts
- Kitchen tickets
Internet back
Local → cloud
Completed transactions upload automatically when connectivity returns.
- Sales & payments
- Stock movements
- Transaction history
Ongoing
Stay aligned
Your counter and MatrixDine dashboard reflect the same outlet once synced.
- Branch reports
- Inventory view
- Multi-outlet dashboard
Built for
When offline billing matters most.
Outlets with unstable Wi-Fi or mobile broadband
Peak-hour billing when you cannot afford downtime
Remote branches that need local inventory at open
Counters that must keep printing receipts and kitchen tickets
FAQ
Desktop POS questions owners ask.
Can I bill customers when the internet is down?
Yes. The MatrixDine Windows desktop app continues billing offline - orders, payments, receipts, and kitchen tickets keep flowing locally until your connection returns.
What platform does the desktop POS run on?
Windows only. Install it on your counter PC or Windows touchscreen terminal at the billing desk.
What happens when the internet goes down mid-service?
Billing continues on the desktop app. Orders, payments, receipts, and kitchen tickets keep flowing locally. When your connection returns, sales sync to the cloud automatically.
What syncs at day start?
Before you open, the desktop app pulls the latest menu, prices, inventory, and outlet settings from the cloud so your counter starts with accurate data for the day.
Is offline desktop POS available for all MatrixDine clients?
Yes. It is live and available for all clients - not a limited pilot. Contact us to enable it for your outlet or include it in your onboarding.
Do I still need internet at all?
You need internet for day-start sync and to upload sales to the cloud dashboard. During service, billing can run fully offline on Windows. Once you reconnect, sync happens automatically.
Get started
Ready to run MatrixDine offline at your counter?
The desktop POS app is available for all MatrixDine clients on Windows. Book a demo and we will walk you through setup, day-start sync, and offline billing on your counter.
Talk to us about desktop POS
Phone
+94 74 331 2351
Email
[email protected]
Website
nexmatrixlab.com
Mention your outlet name, number of Windows counters, and whether you need help with day-start sync setup.